# UX Design Principles
Table of Contents
Keep in mind
- they apply to web, mobile, and physical interfaces
- they work together—combining multiple principles creates better UX
- context matters; sometimes principles conflict—trust your research
- they’re not laws of physics; they’re heuristics with exceptions
- user testing beats theory every time
Foundation
Clarity
make it obvious
Users shouldn’t guess. Ambiguity kills conversions.
- “Buy Now” button
- Clear error message
- Obvious CTAs
Consistency
reuse familiar patterns
Consistency reduces cognitive load—users learn once, apply everywhere.
- Same navigation across pages
- Standard icons
- Predictable interactions
Simplicity
less clutter, fewer steps
Every element must earn its space.
- Single-step checkout
- Minimal form fields
- Reduced clutter
Accessibility
design for all users
Accessibility isn’t optional—it’s legal and it expands your audience.
- Alt text for images
- High-contrast text
- Keyboard navigation
- Captions
Feedback
show results of actions
Users need confirmation that their action registered.
- Loading spinner
- Button color change
- Success messages
Progressive Disclosure
reveal complexity gradually
Beginners see basics; power users find depth.
- “Advanced settings” toggle
- Collapsible FAQ
- Details on demand
Design Systems
Defaults & Choice Architecture
defaults shape behavior
Users rarely change defaults—choose wisely.
- Newsletter opt-in checked
- Preselected shipping method
- Default settings handle complexity
Consistency at Scale
Jakob’s Law—users expect familiarity
Familiar patterns need no explanation; they borrow trust from other products.
- Cart like Amazon
- Login like Gmail
Aesthetic Usability
attractive = feels easier
Beauty doesn’t just please—it makes interfaces feel more usable.
- Clean product page
- Minimal UI design
- Polished interactions
Perception & Cognition
Hick’s Law
more choices = slower decisions
Every option adds friction to the decision.
- 3 pricing plans
- Short dropdown lists
Miller’s Law
~7±2 items fit in working memory
Chunk information beyond that limit—group related items, use progressive disclosure.
- Max 7 nav items
- 5-step signup wizard
Tesler’s Law
complexity must live somewhere
Choose your burden strategically.
- Multi-step setup wizard
- Default settings handle complexity
Doherty Threshold
respond in <400ms to keep flow
Users forgive waiting if something happens fast. Lag breaks immersion.
- Instant search results
- Autocomplete suggestions
Visual Design (Gestalt Principles)
Hierarchy
guide attention with layout and contrast
Your layout teaches users what matters first.
- Large headline
- Bold primary CTA
- Strategic white space
Proximity
close = related
Users naturally group nearby elements.
- Label next to input
- Button near form
Similarity
look alike = grouped
Visual similarity broadcasts relationships without text.
- Same color buttons
- Matching card styles
Continuity
eyes follow lines and flows
Eyes naturally trace smooth lines over jagged ones.
- Timeline layout
- Stepper flow
Closure
people complete missing shapes
Brains fill in the blanks—use this to reduce visual clutter.
- WWF panda logo
- Dashed circle looks complete
Figure/Ground
foreground vs. background contrast
Clear figure/ground separation prevents confusion.
- Modal overlay
- White text on dark hero image
Common Region
grouped area = related
Enclosure signals: “these things belong together.”
- Card with border
- Section box around inputs
Human Psychology
Peak-End Rule
users remember peaks and endings
People don’t remember the average experience—they remember the best and last moments.
- Reward animation
- Checkout confirmation
Von Restorff Effect
unique = remembered
Distinctiveness captures attention and sticks in memory.
- Red “Delete” button
- Highlighted promo
Zeigarnik Effect
unfinished tasks stick in mind
Unfinished business nags—use this to drive engagement, but don’t abuse it.
- Incomplete profile reminder
- Progress bar
Goal-Gradient Effect
motivation rises near completion
Progress toward a goal energises users—make progress visible.
- 8/10 loyalty stamps
- “2 steps left”
Interaction
Fitts’s Law
bigger and closer = faster to click
Reduce distance and size targets for frequent actions.
- Large mobile CTA
- Sticky bottom nav buttons
Norman’s 3 Levels
objects have three layers: looks, use, meaning
Great design balances all three.
- Luxury watch (looks)
- Intuitive controls (use)
- Apple design language (meaning)
Kano Model
features layer differently
Must-haves prevent dissatisfaction; delighters create surprise. Know which tier your feature occupies.
- Calls = basic
- FaceID = delight
Approach
Empathy
design around user needs
Walk through your interface as a beginner—what confuses you?
- Step-by-step onboarding
- Helpful tooltips
- User-friendly language
Closing Thoughts
These principles aren’t rigid rules—they’re patterns backed by cognitive science and user behaviour. The strongest designs layer multiple principles together: clarity (foundation) + hierarchy (visual) + consistency (systems) + empathy (approach). Start with research to understand your users’ actual needs; then apply principles strategically to serve those needs.